We create business summits that provide relevant and timely knowledge to high calibre audiences. Our exhibitions are excellent places for buyers and sellers to meet. We create events that help you connect, grow and succeed. We pride ourselves on creating exceptional business experiences and connections at value-driven summits which have our customers coming back time and time again.

Turn Your Customers into Advocates. Hoed Mystery Shopping is a highly experienced Customer Experience Management company located in New Zealand. At Hoed we gather, analyse and report relevant performance data that allows your company to respond quickly to service issues and help you achieve breakthrough levels of service performance and customer satisfaction. Customer Experience Management can help turn your customers into advocates.

Imagine a customer has just left your store. They comment on their experience. Using a technology of their choice. You get an immediate alert and stop a. Customer service crisis right in its tracks. Or celebrate a wow moment with your team. What is the most difficult aspect, or hindrance, to you or your company initiating formal customer feedback on a regular basis? One month FREE trial! Being able to.